Terms & Conditions
Personal information and health information
Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form. Health information has the meaning given to that term in s6 of the Health Records and Information Privacy Act 2002 (NSW).
Types of personal and health information we collect and hold
We collect and hold personal and heath information about individuals for the provision of our services and purposes connected to those services. Consistent with the provision of our services, the types of personal information we may collect and hold includes individual’s name, e-mail address, gender, age, address and postcode. We may also collect health information (information about your short-term and long-term health goals, diet, lifestyle, views about health/wellness, and medical conditions, and details of any VDS products that you take and/or that we provide to you).
How we collect and hold personal and health information
We may collect personal information and heath information: (a) directly from you in the course of providing our services (including without limitation when you complete a survey on our website and/or provide us feedback related to our services); (b) from the website (including, without limitation, IP addresses, browser type and language, referring and exit pages and URLs, date and time, amount of time spent on particular pages and what sections of the Website you visit); and/or (c) from cookies, which are small packets of data that a website stores on your computer’s or mobile device’s hard drive so that your computer will “remember” information about your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us collect information and to enhance your experience using the Services Personal information is held securely, is subject to various security protections and is held only for as long as the personal information remains relevant to the purpose for which it was collected. Health information is held securely, is subject to such security safeguards as are reasonable in the circumstances, against loss, unauthorised access, use, modification or disclosure, and against all other misuse and is held for 7 years from the last occasion on which we provided services to you, or if you were under that age of 18 when we collected the information, until you have reached the age of 25.Purposes for which we hold, use and disclose informationWe will not use or disclose personal information or heath information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure. (a) generally conducting our business; (b) to communicate information about our products and services or third party products or services that may be of interest to you and to let you know about relevant offers and news; (c) for our internal administrative, research and analytics, planning, marketing and product development; (d) developing our businesses (we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganisation, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets); (e) to third party companies and individuals that we engage to perform certain business-related functions on our behalf (including fulfilling any of the purposes listed above). Examples may include providing technical assistance, order fulfillment, customer service and correspondence, marketing assistance, market research and analysis);
Access and correction
We will take all reasonable steps to ensure any personal data we collect, use or disclose is up to date and accurate. If you believe personal information or heath information we hold about you is not up to date or accurate, you may ask us to correct it.You may ask us to correct your personal information and heath information, provide you with details of the personal information or heath information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.Please direct all request for access and correction to email@example.comComplaintsIf you consider a breach of the Privacy Act 1988 (Cth) has occurred, you may direct your query to firstname.lastname@example.org we will attempt to resolve your complaint.If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.
These information and or statements on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition.
Always read the label. Follow the directions for use. If symptoms persist, change or worsen talk to your health professional. Vitamin supplements should not replace a balanced diet.
We make no guarantee as to the results that you may experience from using our products or the information we make available on our website. The results you experience from using our products will depend on many factors, including but not limited to your age, gender, medical history, concomitant products used, health history, where you live (climate, humidity), lifestyle and diet.
Please check with your health practitioner before making any changes to your diet or taking supplements, particularly if you are pregnant or have a health condition.
If you rely on any of the information provided on this website, you do so at your own risk.
Colour Difference between Batch's.
Apple cider Vinegar: Please note colouration may vary between Apple Cider Vinegar batch's and raw material suppliers.
The acidic nature of vinegar makes it a self-preserving pantry staple, which means it generally never sours or expires. The raw ingredient is a very pale brownish colour and thus gives it the colouring you see. As vinegar ages, it may undergo aesthetic changes, such as becoming hazy, darker in colour or separating. You may also notice cloudy sediments or fibres in the capsules. This is largely due to exposure to oxygen, which happens every time you open the lid of your bottle. Over time, oxygenation also causes the release of citric acid. This could affect how it appears in colour, but these changes don’t affect the nutritional value or shelf life.